Tranquil Therapy cancellation policy requires 48 hours notice or you will be charged the FULL amount of your missed appointment.
We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another client from getting much needed treatment. Conversely, the situation may arise where another client fails to cancel and we are unable to schedule you for a visit. If an appointment is not cancelled at least 48 hours in advance you will be charged the full price of your missed service. But, if you cancel within 48 hours notice and reschedule there is no cancellation fee.
Please view our code of ethics here
If you have any questions please send us an email.
Tranquiltherapymassage@gmail.com
Please arrive 5 minutes before your appointment or 10 minutes before if you are a new client. This ensures you receive your full massage time. Please do our intake form online to save some time! We are a one women show and appreciate you coming in early but please no earlier than 10 minutes.
Please read the confirmation email IN FULL
Thank you for taking the time to read our Cancellation Policy