We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another client from getting much needed treatment. Conversely, the situation may arise where another client fails to cancel and we are unable to schedule you for a visit. If an appointment is not cancelled at least 48 hours in advance you will be charged the full price of your missed service. But, if you cancel with at least 48 hours notice or cancel before your appointment and reschedule there is no cancellation fee. If you are booking in Philadelphia you may not be able to reschedule but can send someone else in your place. The card on file will be charged unless you specify otherwise.
If you have any questions please send us an email.
Please arrive 5 minutes before your appointment or 10 minutes before if you are a new client. This ensures you receive your full massage time. Please do our intake form online to save some time! We are a one women show and appreciate you coming in early but please no earlier than 10 minutes.